Client Portal

A secure client portal for healthcare facilities and laboratories to manage tickets, access documentation, and complete satisfaction surveys.

📅2 years (2023-2025)

👤Lead Developer

Angular.NETMySQLTypeScriptSecurity

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About this project

A comprehensive client-facing portal designed for healthcare organizations (CHU, laboratories, etc.) to streamline their support experience. Clients can create and track tickets for software issues, access their personalized documentation library including user guides and building plans, and provide feedback through integrated satisfaction surveys. Security was a primary focus throughout the development process.

Key Features

✓Secure ticket creation and tracking
✓Personalized document library access
✓Satisfaction survey system
✓User guides and building plans repository
✓Client-specific dashboard
✓Secure authentication system

Technical Challenges

•Implementing robust security measures for healthcare data
•Building secure authentication and authorization
•Managing client-specific document libraries
•Ensuring GDPR compliance and data protection